Support
How can we help?
Answers to common questions about Flowjar. If you don’t find what you need, email us.
Email us
To help us help you faster, include your iPhone model, iOS version, Flowjar version and what happened. Please never send bank logins or card numbers.
Getting started
Do I need an account?
No. There’s no sign-up and no password. Open Flowjar and follow the two-minute guided setup.
Do I need to link my bank?
No. Flowjar never connects to your bank or asks for bank logins. You enter your balance, income, bills and spending yourself.
What does the guided setup ask for?
Five things: your goal, your income and pay schedule, your fixed bills, your starting balance and how you’d like to split each paycheck into jars. It takes about two minutes.
Which devices are supported?
Flowjar is made for iPhone and requires iOS 17 or later. It’s coming soon to the App Store.
Using Flowjar
What does “safe to spend today” mean?
It’s Flowjar’s estimate of how much you can spend today, worked out from your current balance, the bills still due and your next payday. It’s a planning guide — not a guarantee, and not financial advice.
How does the forecast work?
Flowjar starts from your balance today, adds paychecks and subtracts bills on the days they’re due, and projects your balance day by day. It highlights the lowest point before your next payday, so you can see a tight week coming. The free version looks 30 days ahead; Flowjar Pro looks 90 days ahead.
The forecast is only as accurate as the information you enter, so keep your balance, bills and spending up to date.
What are jars?
Jars split every paycheck into purposes — for example bills, spending, savings and goals — and show each jar’s progress. The free version includes 3 jars; Pro makes them unlimited.
I’m not getting bill reminders.
Due-date reminders use iOS notifications. Open the Settings app, tap Notifications, choose Flowjar and make sure Allow Notifications is on. Also check that Focus modes aren’t silencing them.
Which currencies can I use?
Any currency. Currencies without minor units, such as the Vietnamese đồng (VND), are shown without decimals.
Can I lock Flowjar?
Yes. Flowjar can lock with Face ID. The check is done by iOS, and Flowjar never receives your face data.
Can I export my data?
With Flowjar Pro you can export your entries as a CSV file that opens in spreadsheet apps.
Flowjar Pro & billing
What’s included in Flowjar Pro?
A 90-day forecast, unlimited jars, unlimited bills and subscriptions, and CSV export. Plans: $3.99 per month, $24.99 per year with a 3-day free trial, or $49.99 once for lifetime access. Prices are in USD; the App Store shows your local price.
How does the free trial work?
The yearly plan includes a 3-day free trial for eligible users. If you don’t cancel at least 24 hours before the trial ends, the yearly subscription starts and your Apple ID is charged.
How do I cancel my subscription?
On your iPhone, open the Settings app, tap your name, then Subscriptions, choose Flowjar and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Pro until the end of the period you’ve paid for.
How do I get a refund?
Purchases are processed by Apple, so refunds are handled by Apple. Request one at reportaproblem.apple.com.
I got a new iPhone. How do I get Pro back?
Purchases are tied to your Apple ID. Sign in to the App Store with the same Apple ID you used to buy Pro, and your purchase can be restored.
Privacy & data
Where is my data stored?
Your money data is stored on your iPhone. There’s no account and no cloud sync, so we can’t see it — and we can’t restore it for you.
What information does Flowjar send?
Flowjar uses Firebase Analytics and Crashlytics (Google) to collect anonymous usage statistics and crash reports, such as device model, iOS and app version, which features are used, and crash logs. Amounts, notes and names are never sent. Details are in the privacy policy.
Is my data backed up?
Depending on your iPhone settings, app data may be included in your device backups, such as iCloud Backup. With Flowjar Pro you can also export a CSV copy of your entries.
How do I delete my data?
Deleting the Flowjar app removes the data it stores on your iPhone. Copies in any device backups follow your backup settings. If you’ve emailed us and want those messages deleted, write to support@fighttech.vn.